Frequently Asked Questions

What Dog TRAINING is necessary before we can enroll our dog in GROUP WALKS? 

  • Dogs should be trained in basic obedience - Commands- Sit, Down, Wait/Stay, Leave It, Come/Here, Out/Drop, Release/Break/Free, and be polite On Leash
  • Dogs must have strong recall (ability to "Come" when called) to be part of an off-leash walking group. 
  • Dogs must be friendly towards dogs and humans

​Is there an AGE REQUIREMENT for GROUP WALKS?

  • ​Dogs must be at least 6 months of age to join group walks.  Puppies must be neutered or spayed by 9 months of age, to be able to begin in GROUP WALKS

Are there any other REQUIREMENTS before enrolling in GROUP WALKS?

  • Dogs must have current DHLPP Bordetella and Rabies vaccinations
  • Dogs must be on a flea and tick control program – such as Advantage or Frontline 

Do you have a PAYMENT policy I should be aware of?

  • Checks should be made payable to "Little Dog Chateaux"
  • Invoices will be sent the last week of each month
  • Invoices must be paid by the 1st of each month
  • Paying monthly dues after the 1st will result in a late fee of $35
  • We do not accept credit cards at this time
  • CASH is always preferred

What SHOULD I DO if I need to CANCEL a WALK?

  • All cancellations  must be received 24 hours in advance​
  • Cancellations for a boarding reservation) must be received one week (7days) before the scheduled service.  
  • If your cancellation was received after the deadline, listed above, you will be billed for half of the original boarding reservation requested

Which HOLIDAYS are OBSERVED and CANCEL all WALKS?

  • Martin Luther King Jr Day * President's Day * Good Friday * Easter Sunday * Memorial Day * Independence Day * Labor Day * Columbus Day * Veterans Day* Thanksgiving Day+ Black Friday * Christmas Eve/Christmas Day * New Years Eve/New Years Day *

Which areas does your company provide SERVICE?

  • San Francisco: *Marina*Inner/Outer Richmond*Inner/Outer Sunset*Laurel Heights*Pacific Heights*Presidio*
  • Marin: *San Rafael*Mill Valley*Sausalito*Tiburon